Today we’d like to introduce you to Michelle Luchese.
Michelle, let’s start with your story. We’d love to hear how you got started and how the journey has been so far.
We had such a horrible experience finding my husband’s wedding band that we wanted to create a buying experience with reverence, class and love for all men and women in the process of going through the horrid stress of wedding planning. Because John’s fingers are larger, we were told we were going to need to buy a super boring white gold custom band that was going to cost over $1100… much more than my custom band with yellow diamonds… we were floored.
We did some research and found out about tungsten and titanium bands, their durability and affordability. The companies that were selling them at the time had terrible customer service and gave no reverence to what we were buying. We were horrified and vowed to create a better experience all around. So, we’ve now been in business since November of 2016 and have helped thousands of happy couples find the perfect ring without breaking the bank. We have over 1200 5-star reviews on our site to prove it. 🙂
We truly love our customers and want them to get the perfect ring for the perfect price. Our customer service is available over email 24 hours so we can answer even the silly questions that come up at 2am.
Has it been a smooth road?
Sure, we went through lots of hills and valleys! When you start your own business, there are so many things to know. Luckily, I’m working with my best friend and husband – and he’s a pretty smart and awesome business partner so, I’ve been lucky. I think the biggest struggle with our line of business was keeping up with everyone’s wedding dates and making sure we could deliver a top notch customer service experience.
So let’s switch gears a bit and go into the Manly Bands story. Tell us more about the business.
We don’t just sell men’s wedding bands, we handle the experience of buying a wedding ring with reverence and fun. Our incredible customer service team gets rave reviews daily (over 1200 5-star reviews in just a year). We have a very flexible 30-day policy allowing customers free shipping on exchanges and returns and an awesome “no hassle” one year warranty. Anywhere else, you’d have to pay a hefty fee for return shipping and a warranty – and you’d most certainly get hassled if you ever tried to invoke the warranty. At Manly Bands, we are all about the freedom to know that you are buying from a company that actually cares and wants you to be more than satisfied with your purchase.
How do you think the industry will change over the next decade?
Great question! We’ll always be designing new styles and keeping up with trends but at the end of the day, I think people will always want a stylish wedding band that won’t break the bank. We will keep making them for all to enjoy! 🙂
- Rings range $70-$195
- Groomsman Gifts range $15 +
- Website: www.manlybands.com
- Phone: Ph: 850-665-0358, (M-F, 12-5pm CST)
- Email: firstname.lastname@example.org
- Instagram: @manlybands
- Facebook: @getmanlybands