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Meet Sandy Springs Co-Owner Of Hair Junkie and Company: Brett Meadow

Today we’d like to introduce you to Brett Meadow.

Brett, please share your story with us. How did you get to where you are today?
It all started during the recession of 2007. We were looking for opportunities to capitalize on the housing market when we met our business partner. We purchased a few homes south of Atlanta and our business partner made mention of having connections in India to bring hair over to the states. We were skeptical at first because we had never imagined being in the beauty industry. With the opportunity being presented to us, we decided to look into the business and found that it was a sixty billion dollar industry annually. We then made the decision to move forward and go for it. At the time, I worked for FedEx and had to make the hard decision on leaving the company that I had been with for 14 years. My wife and I talked it over and I went ahead and made the decision to leave FedEx and take on the challenge of taking on this new business venture.

We opened our first store in Salons of Atlanta in Sandy Springs. Our company at the time was named Sita Hair. With the help Of Nakisha Wilson, Oshi, our company thrived. We had a limited marketing going on as it relates to our company and figured that we would still stay under the radar for a while. After a couple more years, we launched our IG page and Facebook page. In 2014, we got word that Salons of Atlanta would be closing their doors do to Sandy Springs going through a teardown and rebuild project. We then moved to our newest and current location My Salon Suite located in Sandy Springs GA.

With the new location came a new name. We then decided to rebrand our company to make it more trendy. We changed the logo to be more brand friendly and more attractive to our current and future clients. With the help of Oshi, we mutually came up with the name, Hair Junkie and Company. Business has been great so far and we plan on taking our business to the next level next year by finally attending hair shows and other beauty events. Our goal as a hair company is to bring the best from India at a great price and deliver the best customer service that any company can offer.

Has it been a smooth road?
It has not been an easy road, to say the least. After making the decision to move forward, we purchased hair from several hair manufactures in India until we found the one that would give us the quality of hair that we were looking to bring to the market. After picking the manufacture that we felt comfortable with, we still didn’t understand everything about the business so we turned to social media and stylist to get a better understanding of what the expectations of our future clients would be. Shortly after getting the guidance that we needed, we moved forward and launched our product in Memphis TN.

There were several hurdles that came our way the first two years in starting the business. This included credit card fraud and taking the time to do our own quality control on the hair when we received our shipments. An example of quality control for us was our longer bundles of hair would shed more than our shorter bundles. We spoke directly to our production manager, which is rare in the business and asked him to make changes to prevent these issues. After resolving these issues, we felt more confident than before and knew that we had something special.

What are your plans for the future?
Our future plans are to attend a few trade show’s this upcoming year. We will start to promoting a lot more in 2017 through a contest on social media. We are also looking forward to working with Kristi Castlin, the bronze medalist of the 2016 Olympics Hurdler Team. She has such and big heart and we are excited to team up with her for some upcoming events as well!!

Let’s explore some of the challenges you’ve faced along the way. What was the most difficult part of your career so far?
The hardest time in my career, as it relates to the hair industry, was getting our product to our standards. This industry is very saturated and that makes it tough to stay relevant. We knew that we wanted to bring the best authentic hair from India to the market, but coming into an industry ignorant to the facts, there were a lot of mistakes that were made. We had a few shipments that were pretty bad that caused us to reevaluate our process. That year was one that would have either made us tougher or broken us for sure. It also made me second guess whether I should stay in the business or get out while I had the chance. But through support from my wife, I was able to focus on the bigger picture. After some back and forth with our production manager in India, we were able to address the issues and got the results that have now propelled us to where we are today!

What about “Wow-moments” – any moments that stick out? Any moments when you felt like you had made it?
My wow moment is and always has been when I hear women talking about how much they enjoy our product. It’s one thing to toot your own horn, but when others do it for you, that’s when you know you have something special. I love seeing the women come in and be transformed into what they call their alter ego. It is also humbling to know that women spread the news about our product to friends and family. To know that our product brings joy to our clients is the wow factor for me!

Contact Info:

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Image Credit:

Photo credits Sophiabarrettstudios

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