Today we’d like to introduce you to Sarah Robinson.
Alright, so thank you so much for sharing your story and insight with our readers. To kick things off, can you tell us a bit about how you got started?
After spending the past twenty years as an international keynote speaker, author, c-suite consultant, business owner and an involved mom of two boys, I’ve witnessed first-hand the deep desire of busy executives, professionals, community leaders and parents to restore some balance to their lives while remaining highly dedicated to their work.
I founded HUM Concierge out of the belief that we are at our best when we are undistracted and able to focus on who and what matters most in our lives. All we need is a little help.
The team here at HUM likes to say that we are in the business of “creating time” for our clients. By allowing us to handle life’s details that consume your calendar, you have more time to relax and concentrate on what fulfills you and brings you the most satisfaction.
We pride ourselves on the customized services and solutions we offer and create relationships with our clients that allow us to tailor our personal and corporate concierge services so that they fit your needs like a glove.
Whether it’s coordinating your travel plans, running errands, helping you pack up your old home and unpack your new home, coordinating your next event, or (our favorite) waiting for the repairman, my team and I look forward to discussing how we can best serve you with our signature warmth and tailored solutions designed to simplify your life and give you 𝙩𝙝𝙚 𝙡𝙪𝙭𝙪𝙧𝙮 𝙤𝙛 𝙩𝙞𝙢𝙚.
Alright, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
Oh gosh. I don’t think being an entrepreneur is ever a totally smooth road. After closing my consulting practice after 20 years, I chose to learn a whole new industry. That comes with a learning curve and feeling the pressure to get inside operations set up quickly so you can get the business launched. Because I’m marketing an entirely new concept in Birmingham, part of my job is helping my audience understand what, exactly, a concierge and lifestyle manager is and how we can reduce stress and bring more balance to their lives. The response has been fantastic, so I feel like I’ve been drinking from a firehouse since we opened the doors in April. A great problem to have, and still a bit overwhelming.
Thanks for sharing that. So, maybe next you can tell us a bit more about your business?
HUM Concierge is a proud to be a certified woman-owned luxury lifestyle management agency committed to providing exceptional corporate and personal assistance services that give busy and discerning executives, families and individuals the freedom to focus on who and what matters most to them.
While we are located in Birmingham, AL, we are able to provide virtual support and long-distance services using our vetted network of lifestyle managers. We have a vast Rolodex of trusted resources and service providers around the world who offer an exceptional customer experience that are aligned with our client’s expectations.
At HUM, we know that no two clients are alike. Wants, wishes, needs, and timelines are unique to every project we take on. That’s why we tailor every solution and every package we offer.
Delegating important details can feel challenging at first and we work with our clients to make the transition as easy as possible. Our priority is building long-term, personal relationships with our clients, so we spend time getting to know them, understanding their preferences and creating customized services that provide the best possible solutions.
We offer more services than we can possibly include in this article! Some of our most popular personal offerings include running errands, handling exchanges & returns, meeting service providers, coordinating with caterers & florists, and shopping & decorating for the holidays. Our most in-demand corporate services include meeting coordination, corporate gifting management, relocation and moving assistance and VIP guest services.
Trust and satisfaction are of the utmost importance to us. HUM is licensed and insured and provides a non-disclosure agreement to ensure the highest level of service with complete discretion and professionalism.
Is there a quality that you most attribute to your success?
Tenacity. Persistence. Enthusiasm. Curiosity. Did I say tenacity?! And genuine love for being of service to others in a way that makes a meaningful difference.
Oh, I’m only supposed to pick one?! That would be tenacity. I’m a problem-solver by nature and I rarely give up until I’ve found the solution I’m looking for.
Contact Info:
- Website: http://www.HUMConcierge.com
- Instagram: @humconcierge
- Facebook: @humconcierge
- Linkedin: @humconcierge
