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Meet Mike Ge of CharterUP

Today we’d like to introduce you to Mike Ge.

Mike Ge

Hi Mike, we’re thrilled to have a chance to learn your story today. So, before we get into specifics, maybe you can briefly walk us through how you got to where you are today?
The journey started at Duke University, where my path intertwined with Luis Carranza, who would go on to become CharterUP’s CFO. My career kicked off in consulting, working at Accenture and Deloitte. Over the past decade, I helped scale several startups in the tech and logistics space, navigating through acquisitions and overcoming business challenges along the way. My experience and involvement in the Atlanta tech scene eventually led to Luis and Armir (CEO & co-founder) bringing me into CharterUP, where I’ve been for over four years and have the opportunity to work with an amazing team. As Vice President of Business Development, I work on customer expansion efforts and strategic initiatives that contribute to the company’s growth.

Would you say it’s been a smooth road, and if not what are some of the biggest challenges you’ve faced along the way?
It was a smooth transition to CharterUP because of my background in technology and logistics. But the startup landscape is inherently filled with challenges, requiring adaptability and focused execution. One notable challenge was building a supply network for CharterUP, a task that demanded strategic planning and execution to ensure our growth trajectory. As a result of our efforts, we have grown our fleet to over 4,000 fully integrated buses nationwide and counting, enabling us to connect individuals and corporations with reliable group transportation options on demand. With a marketplace platform like ours, it’s important to continuously look for new ways to expand. For example, we recently launched Luxury Sprinter Vans on our platform to accommodate smaller groups. The startup journey is marked by volatility, which is why it’s essential to keep innovating and adapting to better serve your customers.

We’ve been impressed with CharterUP, but for folks who might not be as familiar, what can you share with them about what you do and what sets you apart from others?
CharterUP is not just a transportation platform; it’s a catalyst for positive change. We’re on a mission to transform the group travel industry by bringing transparency and modern technology to a sector that has seen little change in the past 30 years. As Vice President of Business Development, I’ve been involved in shaping our strategic partnerships and business growth. Our platform, often likened to an ‘Expedia for charter buses,’ provides a direct connection between groups and bus operators and offers real-time availability, ratings, safety records, and vehicle tracking. A testament to our impact is our collaboration with FedEx. We’ve partnered with them to launch an innovative employee shuttle program across multiple locations, optimizing routes to enhance their workforce accessibility and providing real-time tracking for employees. In addition to FedEx, our work with Sony, managing over 2000 attendees during the Consumer Electronics Show in Las Vegas, and our crucial services for FEMA during emergencies highlight our versatile capabilities.

What truly sets CharterUP apart is our dedication to uplifting the entire charter bus services industry. We’re not solely focused on large corporations or consumers; we’re committed to helping our fleet of bus operators thrive. By providing technology, data, visibility, and financing, we’re leveling the playing field for smaller operators in an increasingly competitive market. We’re more than open to partnerships with charter bus operators who share our commitment to safety, reliability, and customer satisfaction. For operators keen on joining our platform, we provide an avenue to reach a broader customer base. We’re also eager to collaborate with enterprises, event organizers, and government agencies that align with our mission to provide seamless and tailored transportation solutions. CharterUP is about transforming group transportation into an experience that is transparent, safe, and beneficial for the planet.

CharterUP’s journey is marked by remarkable growth and recognition. Last year, we secured the No. 2 spot on the Inc. 5000 list of fastest-growing private U.S. companies, thanks to our staggering 111,130% revenue growth. Our corporate shuttle solutions have also experienced a substantial +280% YoY growth in demand, revolutionizing corporate travel experiences with our cutting-edge technology and extensive nationwide bus operator network. We see this not as a finish line but as a springboard for future endeavors, including exploring untapped markets and enhancing our service offerings.

Having been here since the early days, I take immense pride in CharterUP’s journey from a small beginning to its current stature. Watching it evolve from a modest startup to a significant player in the industry is truly gratifying for me. Our success is grounded in our commitment to customers, the strength of our team, and our constant pursuit of innovation. Every day at CharterUP, I am able to help navigate individuals, communities, and enterprises towards a future where transportation is not just a journey but a hallmark of efficiency, transparency, and sustainability.

Before we let you go, we’ve got to ask if you have any advice for those who are just starting out?
When you’re just starting out, it’s beneficial to find a few mentors in the startup and venture capital space. I’ve learned a lot from mentors who have built great companies – their advice is gold.

Stay laser-focused on execution. Startups have many competing priorities, so it is imperative to identify your top two or three objectives for each quarter. This focus is key so you and the team can work on what matters most.

Be flexible and adaptable. Change happens – in the industry and within your team. Don’t stick to just one path; be ready to pivot quickly when it’s needed. Ultimately, it’s about doing what’s best for the company and the customer. These three things have been vital for me, and I believe they’re crucial for anyone stepping into the startup world.

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