Daily Inspiration: Meet Lissa Stinson

Today we’d like to introduce you to Lissa Stinson.

Hi Lissa, we’re thrilled to have a chance to learn your story today. So, before we get into specifics, maybe you can briefly walk us through how you got to where you are today?
Metro Modern Clean was born out of both passion and transition. For years, I worked as a Recruiting Coordinator—a role I truly enjoyed. I had the flexibility of working from home even before Covid, and in the quiet moments of my day, I found joy in tidying up, doing laundry, and caring for my space. What started as a simple routine grew into a genuine love for creating clean, welcoming environments.

When recruiting opportunities began to slow down, I saw it as the perfect moment to bet on myself. Friends often shared how liberating it was to set their own pace and build something of their own, and I knew I wanted that too. With my kids getting older, I also felt the pull to lead by example—showing them what it looks like to carve out your own path and grow a business from the ground up.

As the business grew, I later brought on my husband to assist with operations, and together we’ve built Metro Modern Clean into something we’re truly proud of. What started as a leap of faith has become a family-run business rooted in care, consistency, and the drive to create something meaningful—for our clients and for our family.

We all face challenges, but looking back would you describe it as a relatively smooth road?
For the most part, I’ve truly enjoyed the work I do. But I’ve also learned that in the world of short-term rental cleaning, good help can be hard to come by—and that sometimes means clients aren’t as warm or welcoming as I might have expected. To many hosts, cleaners can feel interchangeable. Fortunately, I’ve been lucky to build strong relationships with a handful of clients who have trusted me from the very beginning, and that rapport has made all the difference.

One of the challenges I’ve faced is adapting to scope creep—when a client’s expectations shift mid-clean. These sudden changes can throw off timing and make it harder to deliver consistent results. I’ve also had to grow more confident in charging fairly for my services. Cleaners are sometimes undervalued, and it’s easy to be taken advantage of if you don’t stand firm.

At the end of the day, cleaning for short-term rentals is a mutual relationship. When cleaners feel respected and valued, it shows in the work—and that’s when a property truly shines

As you know, we’re big fans of you and your work. For our readers who might not be as familiar what can you tell them about what you do?
We specialize in short-term rental cleanings as well as commercial office spaces. One of the things we’re most proud of is how quickly we’ve grown over the past year. I have a great team behind me, and with my MVP—my husband Brandon—by my side, we’ve been able to build something we’re really proud of.

What sets us apart is the level of care we bring to every job. Whether a property is luxurious or modest, we treat each space as if it were our own. That extra attention and pride in our work is what keeps clients coming back and trusting us with their homes and businesses.

Can you talk to us about how you think about risk?
One of the biggest areas of growth for me has been learning to take more risks in my business. I’ve always been a little shy, and in the beginning it was hard to charge what my work was worth—I worried about scaring off potential clients. Over time, I’ve realized that valuing myself and my team sometimes means saying no to jobs that don’t align with our standards or fair pricing. It felt uncomfortable at first, but I’ve learned that saying no creates space for the right opportunities and the right clients. That shift has given me the confidence to grow a stronger, more sustainable business.

Image Credits
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