Today we’d like to introduce you to Frankie Henry.
Hi Frankie, so excited to have you on the platform. So before we get into questions about your work-life, maybe you can bring our readers up to speed on your story and how you got to where you are today?
I was born in Atlanta to a Caribbean family, and from an early age I was surrounded by technology and problem-solving. My dad worked in computer engineering in the military, and watching how he approached systems, logic, and innovation naturally pushed me toward computer science. That curiosity turned into something more serious once I got to college.
While studying, I started a web design agency almost out of necessity—at first to make extra income, but quickly it became clear there was real demand for what I was building. What started as small projects grew into long-term relationships, and I’ve been running the agency ever since. Over the years, I’ve worked with a wide range of clients, from construction companies and local service businesses to e-commerce brands and restaurants, helping them build an online presence through web design and marketing services. (totalsiteservice.com)
Today, I’m focused on expanding beyond just client work—scaling my business, exploring new markets, and building systems that allow for long-term growth. The foundation has always been the same: using technology creatively to solve real problems, just on a much bigger scale now.
Alright, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
It definitely hasn’t been a smooth road. Early on, I was actually scammed before and it almost put me out of business years ago. I had to navigate the ebbs and flows that come with building a business from the ground up. There were periods of uncertainty and a steep learning curve, especially in the early years. But each challenge forced me to adapt, become more resilient, and sharpen how I approach business. Looking back, those experiences were necessary—they helped shape how I operate today, and I’m genuinely happy with where I’m at now.
Great, so let’s talk business. Can you tell our readers more about what you do and what you think sets you apart from others?
Total Site Service helps businesses build websites and digital systems that actually work for them. We focus on web design, development, SEO, and performance, mainly for service-based businesses, e-commerce brands, and restaurants that want real results—not just a nice-looking site.
What sets us apart is that we stay up to date in a fast-changing technology world. The digital space moves quickly, and we make it a priority to constantly adapt, learn, and evolve so our clients aren’t left behind using outdated tools or strategies. With a background in computer science, we also approach every project with a strong technical foundation, making sure what we build is scalable, efficient, and built to last.
What I’m most proud of brand-wise is the fact that Total Site Service has grown organically over time while working with many different industries. We’ve stayed flexible, reliable, and results-focused. Not only using web design but AI for marketing and helping clients stay ahead of the curve.
Can you talk to us a bit about happiness and what makes you happy?
Staying connected with people is what makes me happiest. Whether it’s collaborating on projects, building relationships through work, or just having meaningful conversations, connection gives everything I do more purpose. No matter how busy things get, being around people I can learn from, create with, and grow alongside is what keeps me grounded and motivated.
Contact Info:
- Website: https://totalsiteservice.com/
