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Meet Jon and Carla Pack of NGBL, Marine Construction Co. in Blue Ridge

Today we’d like to introduce you to Jon Pack, Carla Pack.

Jon and Carla, please share your story with us. How did you get to where you are today?
I started NGBL in 2002 after leaving corporate life. I was a former VP of Manufacturing for a Surface Coating and Assembly Contract Manufacturer catering to the cellular and computer industry. Tired of the travel and desiring to get back to a simpler life where I could be at home every night and stay near the water. NGBL was formed. In the early years our business grew at a rate of 100% plus for the first several years in business.

Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
Early on we aligned ourselves with nationally known products manufacturers with a reputation of being the best in the industry. Having high standards for quality and value were always the key to success for me. Starting out with great partners was the easy part, The Lake market was demanding better choices from waterfront solution providers. The road ahead was smooth but during the slow economic period around 2008 the challenge was to remain a viable profitable company given the uncertainty of tomorrow’s sales. Many of our competitors simply faded away during this time which gave us a better market share to survive on. The biggest struggle was holding onto the employees that we placed so much value in during the lean difficult years and months.

Alright – so let’s talk business. Tell us about NGBL, Marine Construction Co. – what should we know?
NGBL is a water front solution provider to residential and commercial clients. Our flagship line of floating boat docks with lifts for boats and PWC’s have become the benchmark that our customers are all looking for and our competition tries to copy. We are a complete one stop provider for sea walls, erosion repair and prevention, dredging, boat docks, Touchless Covers and many other enhancements to the water front lifestyle.

We have partnered with World Class Manufacturers that are internationally known for being leaders in their markets. These partnerships have allowed us to grow at a much faster rate than we could have done on our own.

Is there a characteristic or quality that you feel is essential to success?
We strive to always keep our clients’ needs as the driving force in everything we do. We hold high standards for quality and value in every aspect of our products and our work. Aligning ourselves with suppliers that share these values is critical to our success and our clients’ happiness. I tell my employees every day that our job is to make our customers happy! If we lose sight of that simple philosophy we have stopped providing our clients with what they want and need. If we continue to stay with our core values then the workplace is a happy place. If you are doing something that you love and it makes you happy daily the success will come, clients are pleased and life is good!

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