Today we’d like to introduce you to Marc Glaser.
Marc, let’s start with your story. We’d love to hear how you got started and how the journey has been so far.
I started as a commercial realtor in 1997 and have helped many commercial property owners purchase their buildings. As a result of those investors trust, they allowed me to manage the building after the sale, which I did part time until 2014 when I could no longer treat the business as a side business, I incorporated and now 3 years later we are managing 10 mid-sized commercial buildings. The reason the growth of the company has been so strong is that our superior process has been developed over 20 years. It is designed to maximize the efficiency of commercial buildings lowering the costs by utilizing the same reliable contractors across all of our properties. Giving them work all year long allows us leverage to negotiate pricing with contractors. We also, raise the income of the center by leasing space in the building twice as fast as the typical real estate agent because our lead generation system keeps us showing space all over Metro Atlanta but perhaps more important than leads we are all top commercial brokers who make a living closing tenants and writing leases every day. We do all this while keeping the existing tenants happy and streamlining move ins of new tenants. One of the biggest hassles is evicting or dispossessing a tenant, we have that down to an almost fully automated process. Our tenants can pay with credit cards or auto-debit and our owners can go online to check the status on any situation.
Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
A learning and growth process. We started the company with the name MG Management Company. After almost two years, we realized that we had a blind spot in our marketing and advertising and that our former name, which is the founder’s initials, was not communicating our message. We help owners of Atlanta commercial property make more money and give tenants a great place to do business. So we re-branded our company to Tenant Science because we believe we have commercial property management down to a science. Now we have a more cohesive brand and have benefited from automating our business like we do for our property owners buildings.
Alright – so let’s talk business. Tell us about Tenant Science – what should we know?
We are commercial property managers who are also top commercial brokers. We have a lead generation system that targets tenants not only after they get a tenant rep but before they contact a broker to represent them. We represent owners of office buildings, retail centers and industrial warehouses that have better things to do with their time than take late rent excuses, call contractors and follow up with their tenants on progress off work. Our owners would rather leave that to the pros at Tenant Science.
One of our recent successes was that we took over the building in which our offices are located in 2015, it was 30% full and not cash flowing. We moved in, and within 4 months had the complex 80% full then 100% full by the end of the year. Currently Trinity Office Park is 100% occupied and we have had people on the waiting list for more than a year. The former agent/property manager had written one 1,400 sf office lease in 2 years, blamed it on the area, or the market or whatever. Our service pays for itself, we strive to prove that every day.
Any shoutouts? Who else deserves credit in this story – who has played a meaningful role?
I started my real estate career in residential and spent the first 4 years learning how to best sell homes. After creating success in residential I was able to land a job with John Hunsinger & Company and trained under John himself before he passed. I would certainly count him as one of my major mentors. As far as cheerleaders, I would have to give that to my 10-year-old son Witt.
Contact Info:
- Address: 4153C Flat Shoals Parkway
Suite 320, Decatur, Ga 30034 - Website: www.tenantscience.com
- Phone: 404-692-0000
- Email: mglaser@tenantscience.com
- Facebook: tenantscienceatlanta
- Twitter: @tenantscience
- Yelp: https://www.yelp.com/biz/tenant-science-decatur-3
- Other: https://www.google.com/maps/uv?hl=en&pb=!1s0x88f5aa966692ec6f:0xece41453301a00fc!2m19!2m2!1i80!2i80!3m1!2i20!16m13!1b1!2m2!1m1!1e1!2m2!1m1!1e3!2m2!1m1!1e5!2m2!1m1!1e4!3m1!7e115!4shttps://picasaweb.google.com/lh/sredir?uname%3D112094388399646337310%26id%3D6395114480124483330%26target%3DPHOTO!5stenant+science+-+Google+Search&imagekey=!1e3!2s-zHWbIF_d0vQ/WMACvKXG1wI/AAAAAAAAAF4/9pQfju5qIqoxN3XV1i2uFltj2ws0Yl1wQCLIB&sa=X&ved=0ahUKEwiu6LvU7ojUAhXCdSYKHWFfD6gQoioIaDAK
Image Credit:
Marc Glaser
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