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Meet Tye L, Jackson of Keller Williams Realty North Atlanta

Today we’d like to introduce you to Tye L, Jackson.

Hi Tye L, , we’re thrilled to have a chance to learn your story today. So, before we get into specifics, maybe you can briefly walk us through how you got to where you are today?
Absolutely. My story really starts in San Diego, California, where I grew up surrounded by sunshine, family, and a community that taught me the importance of hard work and heart. Not long after high school, I felt called to do something meaningful, so I joined the U.S. Air Force and served four years as an Aerospace Medical Technician. Those years shaped me in ways I’m forever grateful for. They taught me discipline, resilience, and the importance of showing up for people—no matter the situation.

After my service, life brought my husband of 13 years and me from Virginia Beach to Georgia. And honestly, I wasn’t quite sure what my next chapter would look like. But almost immediately after arriving, something caught my eye: new homes were being built everywhere across Metro Atlanta. And this was happening just a year after the housing crash—a time when most people were still hesitant or worried. That contrast fascinated me.

I remember thinking, If builders are confident enough to create new supply, there must be real demand returning. That simple thought sparked a whole new path for me. I decided to get my real estate license, figuring I’d give the industry a try.

Twelve years later, that “try” has become a career I truly love. Today, I’m an Associate Broker with Keller Williams Realty North Atlanta, helping clients navigate one of the biggest, most emotional decisions of their lives. What I love most is being able to guide people through the process with both expertise and genuine care—something my military background really prepared me for.

And now, I’m looking toward my next big step: creating my own high-end luxury brokerage by 2026. It feels like the natural evolution of this journey—a journey that began in San Diego, grew through service, and found its purpose in helping families make a house a home.

Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
Smooth? Definitely not. But every twist has made me a stronger, smarter, and more compassionate agent.

Like many in real estate, the pandemic years were some of the most challenging—and transformational—moments of my career. Overnight, the housing market shifted into something none of us had truly seen before. We went from a fairly balanced market to having three weeks of inventory, which created the most aggressive seller’s market in modern U.S. history. I remember showing homes where buyers were competing against 30–40 offers within the first 24 hours. Homes were selling tens of thousands over asking, with multiple contingencies waived, and buyers were exhausted, stressed, and afraid of missing out. It was a whirlwind, and my job became part-strategist, part-counselor, and part-protector.

Then came the post-pandemic shock: interest rates jumped from the historic 2–4% range—numbers we will likely never see again—to 6–7%, almost overnight. Buyers who had been used to unprecedented affordability suddenly found themselves hesitating, unsure whether to wait, move forward, or step back altogether. Add to that the rising home prices (much higher than this time last year), and many buyers felt priced out or overwhelmed.

On the flip side, sellers faced their own challenges. Some had purchased during the frenzy by paying over asking price, and now, a few of them are discovering they may be upside down or at least sitting on much thinner equity than expected. Others are feeling stuck because they refinanced at 2–3% and don’t want to trade that in for a mortgage twice as high. And with so many conflicting headlines and new ideas circulating about possible changes to lending structures—like extended mortgage terms—both buyers and sellers are unsure what to believe.

This kind of uncertainty can shake even the most confident consumer. And honestly, I understand it. Real estate is one of the biggest financial decisions a person will ever make.

But this is exactly where experience matters.

Having weathered the “storms”—from the post-recession rebuilding years, through the pandemic frenzy, to today’s rate-driven hesitation—I’m able to guide my clients with clarity and education. I help them understand what’s real, what’s noise, and what strategies will move them toward their goals in today’s market, not last year’s or last decade’s. My role is to be their steady voice when everything else feels shaky, and to give them the tools and confidence to make decisions without fear.

No, it hasn’t been a smooth road. But it’s been a meaningful one. And every challenge has prepared me to serve my clients at a higher level than ever before.

Alright, so let’s switch gears a bit and talk business. What should we know?
Absolutely. I’m an Associate Broker with Keller Williams Realty North Atlanta, a brokerage known for its exceptional culture, world-class training, and powerful technology platform that truly empowers agents to serve clients at the highest level. We’re consistently among the top-performing market centers in Georgia, and I’m proud to be part of an organization that emphasizes integrity, collaboration, and growth.

As for my own business, I specialize in residential real estate across Metro Atlanta, working with a wide range of clients — first-time buyers, move-up buyers, relocating families, downsizers, and investors. What I’m especially known for is my ability to educate and guide clients through ever-changing market conditions with clarity, patience, and honesty. Whether the market is booming, shifting, or slowing down, I focus on helping clients make informed, confident decisions that support their long-term goals.

What sets me apart is the blend of my military background and my 12 years of experience navigating multiple market cycles — from the post-crash recovery, to the pandemic frenzy, to the rate-driven hesitation we are seeing today. I’ve weathered the unpredictable shifts of this industry, and that experience has allowed me to bring calm, strategy, and perspective to my clients during times when things can feel confusing or uncertain.

Brand-wise, I’m most proud of building a business rooted in trust, service, and genuine care. I believe in doing real estate the right way: educating clients, advocating fiercely on their behalf, and creating long-term relationships rather than quick transactions. My clients know me as someone who is approachable, knowledgeable, and dedicated — someone who will walk with them step-by-step and explain what’s real, what’s noise, and what truly matters.

What I want readers to know is this: whether you’re buying, selling, or just exploring your options, you deserve a professional who is not only experienced, but truly invested in your success. My goal is to make the process feel clear and empowering, not overwhelming. And with the support and resources of Keller Williams North Atlanta, I’m able to offer a level of service, insight, and personalized care that clients genuinely appreciate.

In short, my brand is built on integrity, education, and service — and I’m honored to help people find where their next chapter begins.

Before we go, is there anything else you can share with us?
Yes — I’d love to leave readers with this: no matter what’s happening in the real estate market, whether rates are rising, prices are shifting, or headlines feel confusing, there is always a path forward when you have the right guidance. Real estate doesn’t have to be scary or overwhelming. With the right information, the right strategy, and someone in your corner who genuinely cares about your goals, it can be one of the most empowering decisions you ever make.

I also want people to know that I’m here as a resource — not just for buying or selling, but for questions, clarity, and conversation. Sometimes the most important step is just sitting down with someone who can break things down in a way that makes sense. That’s what I love doing.

And finally, I believe strongly that home isn’t just a place — it’s opportunity, stability, and the foundation of the life you’re building. If I can play even a small part in helping someone move toward that next chapter, then I consider my work incredibly meaningful.

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