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Meet J.R. Torbert and Scott Burks of Level Team Contracting

Today we’d like to introduce you to J.R. Torbert and Scott Burks.

J.R. and Scott, please share your story with us. How did you get to where you are today?
In 2008, it seemed crazy to start a home building/renovation business in the midst of the housing crisis, but that is when Level Team Contracting was born. Looking back, the decision proved to be advantageous. While not being overloaded with projects, we focused on our future vision for the company and developed strategies and implemented systems to helps us bring the vision to life. During the recession, we learned to be overly customer focused, make big promises, be willing to constantly adapt, and to ALWAYS do what we say we’re going to do. Today we still live by these principles.

Most customers have heard stories of builders taking twice as long and costing twice as much as originally promised. This does not happen with Level Team Contracting. Our customers get access to our state of the art software giving them their start-to-finish construction schedule before the project even begins. There are no surprises in our pricing or billing. Any change in contract price is approved in writing and logged in our client software. Many in the business are stuck in the “stone age” and take the “my way or the highway” approach; we do the opposite and offer a truly custom experience.

Through technology, we can offer unlimited options in an organized systematic manner that’s not overwhelming to the customer. Our technology keeps us running smooth and gives us a tremendous advantage over the competition.

Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
Two big challenges come to mind:

First, as small business owners, we have to use way too many of our valuable resources keeping up with the ever-changing regulatory and compliance requirements instead of focusing on what we enjoy – our projects and customers. On top of regular building code changes, there are things like: OSHA’s new federal silica rule, Georgia EPD’s lead renovator rules, the Georgia Soil and Water Conservation Commission’s stormwater management rules, and of course City of Atlanta’s complicated zoning regulations and tree ordinances. Compliance is necessary but exhausting for a small business.

Second is the labor shortage. During the recession, many companies and workers left the field. Our country was left with doubts and uncertainty about banking, housing, and construction. An entire generation was put off by the industry. Additionally, with immigration a major issue, we now face a labor shortage never seen before. It’s a constant challenge to find young passionate team members that want to be in the construction industry.

Alright – so let’s talk business. Tell us about Level Team Contracting – what should we know?
We are a boutique firm that’s passionate about design, current building trends, attention to details, and building relationships. We aren’t afraid of challenging renovations/additions or custom projects – in fact, we love them! We limit the projects we will take on at one time to ensure we have all the resources necessary to each client and project. This keeps our projects running smoothly even in the face of unexpected challenges. We love beautifying Atlanta’s homes one project at a time!

Any shoutouts? Who else deserves credit in this story – who has played a meaningful role?
To be honest, much of the credit for where the company is today is owed to our team. They are the most dedicated and hardworking people we know.

Just having great systems, advanced technology, decades of experience, and a willingness to adapt and be flexible to changes, are not enough to be successful. None of our goals are obtainable without the absolute best team in place. Our employees’ hard work and service to Level Team Contracting are ultimately what makes us great. They are always available, knowledgeable, courteous, and professional. And for that, we are extremely grateful!

Contact Info:

Image Credit:
David Cannon Photography

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